The marketing mix model is a process for planning and strategy development that
involves four elements within your control. These are:
·
Product
·
Price
·
Place
·
Promotion
It was a 1964 article published by Neil H. Borden, called “The Concept of the
Marketing Mix” that popularized the marketing mix model term. In this article,
Borden based this term on the “mixer of ingredients” expression used by James
Culliton in his description of a marketing manager in the 1940’s. Borden
picked up those words at that time and worked them together to call them the
marketing mix. When the ingredients of the mix were all combined – that is, the
branding, fact finding, product planning, personal selling, pricing,
advertising, distribution channels, packaging, promotions, physical handling,
display, and analysis – they become the marketing mix model, which was broken
down into its four primary elements by E. Jerome McCarthy that are well
recognized today.
These four marketing mix model elements, also known as the “four P’s”, are the
factors that are controllable by a marketing manager. They are also subject to
the external and internal limitations of the environment in which the marketing
is taking place. The purpose of the marketing mix model elements is to create a
focus on the target market customers so that a positive response is generated
through the perception of value.
Marketing Mix Model Element 1: Product
The “product” element refers to the decisions that are made regarding both the
products and services that are available from your company and that are being
marketed. Some examples of product decisions that may be made include:
-
Quality
-
Functionality
-
Styling
-
Safety
-
Brand name
-
Warranty
-
Accessories
and services
-
Repairs and
support
Marketing Mix Model Element 2: Price
There are many different types of decisions that can be made about products and
services that are offered by your company. These decisions can include:
-
Suggested
retail price
-
A full pricing
strategy, including the skim, penetration, and other factors
-
Discounts for
cash payments or early payments
-
Discounts for
volume, such as wholesale pricing
-
Bundling or
package pricing
-
Flexibility of
pricing
-
Price
discrimination
-
Seasonal
pricing
Marketing Mix Model Element 3: Place
The “place” element of the marketing mix model refers to the distribution
decisions that are made. This has to do with the way that the products and
services are brought to the customers. Some examples of the place or
distribution decisions for products and services include:
-
Specific
channel members
-
Distribution
channels
-
Management of
inventory
-
Coverage of
the market, such as distribution that is selective, inclusive, or exclusive
-
Distribution
centers
-
Warehousing
-
Processing of
orders
-
Transportation
-
Reverse
logistics
Marketing Mix Model Element 4: Promotion
Within the marketing mix model context, the promotion decisions have to do with
the different levels of marketing communication. This refers to the way that
your company’s message is conveyed to the potential customer. It must include
information about your product or service that will generate a positive response
from the customer. Some of the decisions that can be made regarding the
promotional marketing communications include:
-
Advertising
-
Sales
promotions
-
A push or pull
promotional strategy
-
A sales force
for personal selling
-
The budget for
marketing communications and promotion
-
Publicity and
public relations
The Marketing Mix Model Limitations
Though the marketing mix model has shown itself to be a positive, steady
framework for use over the years, it must be acknowledged that its primary use
was in the youth of marketing as a concept, when marketing was still quite
primitive and when the most significant part of the economy was based upon
physical products. In today’s economy, however, businesses are faced with a
much broader spectrum of both products and markets.
Since those early days, experts continue to attempt to extend the value and
effectiveness of the marketing mix model (by using techniques such as adding
additional elements – for example, people, packaging, and process). In its most
common current use, it continues to hold fast to its four primary elements.
That said, regardless of the shortcomings of the marketing mix model, it
continues to be used as a foundational framework – likely due to its very
simplicity – and many recent marketing principles and textbooks continue to be
based upon it.