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Marketing Dashboard in Excel
Frequently used marketing metrics: overall revenue/sales, revenue per customer, revenue per product/service, revenue per region, revenue per market segments, market share, profitability/margin, revenue with new customers, revenue with new products/services, customer loyalty, customer satisfaction, referrals, customer complaints, customer survey responses, top and bottom customers/accounts, quality of customer service, promotion/advertising cost, promotion/advertising effectiveness, sales force performance, online leads generation, customer lifetime value, customer retention rate, customer acquisition rate...
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